The New Yorker Magazine App Reviews

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Simplest interface.

The New Yorker is not only famous for its illustrations but also for its content which is refreshing from other news article which are just plain copy paste. However, the app locates your subscription and and everything is very easy locate on the app. The view mode for the magazine can be zoomed by changing the font size, so thats convenient for many who dont like reading small texts from their phones.

Terrible design, excellent content

The app is a horrific mess straight out of the early days of app development. It is aesthetically unappealing, slow, fiddly and buggy. Please note that this 1-star review is because of the app design, and most definitely not because of the excellent content of the magazine. The developers of this app should take a look at The Economists app for some pointers. Or perhaps they should just be fired.

Inconceivable

I am a 40+ year subscriber to the New Yorker. It boggles my mind that the Powers That Be have such little regard for their subscriber base. I have never successfully logged in to the app or any other NYr online access mechanism because it doesnt recognize my information- even when entering my subscriber number. How is acceptable?

Does not recognize account

Every few weeks, it fails to recognize the account and locks you out of the app. What gives? This is a badly designed app.

Very very frustrating app

I see by other reviews that I am not the only one who is experiencing problems with the recent downgrade of the New Yorker app for iPhone. I read the magazine in print, but enjoy the digital only extras - especially the daily dose of humor. But lately the app refuses to acknowledge my subscription and locks me out. When I type in my subscription number - again - Im told it does not recognize the account - which is paid up through 2019! I wish some of the New Yorkers famous attention to detail and accuracy would trickle down to the app designers.

Epic Cluster

I paid for a subscription through iTunes, get issues on my iPad, but have no access to the New Yorker website. Conde Nast does not recognize that I have a subscription. Conde Nast support points to the NYer app to link accounts, but the button on the account is unresponsive on iPad 1, ipad2, and iPad Pro. Filling out the help form yields no response. Calling the help line and speaking to Susan in her rocking chair is no help either. "The problem must be your iPad." "The iPads are working fine. The button on your app is unresponsive." "The problem must be Itunes." "Its not an iTunes problem. Someone at Conde Nast at one point must have realized that people need to link accounts, which is why your app has the button. The button does not work. Can you link my account manually? I can email you receipts for my subscription if that helps." "We can not link them manually (read : we dont know how to turn on a computer)." "Can I speak to someone in IT?" "No." I ask to speak to a supervisor, who amazingly turns out to be even more grandmotherly. The supervisor offers me the iTunes customer service number (which turns out to be wrong). I call back later to see if I can get someone more helpful, but I get Susan again. I picture her alone in a room with a sheet of paper with four canned responses printed on it, twenty cats, and no computer.

Terrible, just the pits

Horrible app- it seems modeled on those old microfiche machines you found in libraries 40 years ago. Why is this hard?

Poor iPad Pro support is frustrating

While this app does run on this iPad pro, text is blurry had the interface is blown up. Strongly hope that support is coming, as the space offered by the Pro could make for a very nice reading experience.

Doesnt recognize my account as well.

Web-developers requiring to fill out the whole troubleshooting form on iPhone should burn in hell.

Will Not Renew Until

the comments report favorable app experiences. There is too much free content on the web to put up such reported hassle. The world is digital now. BTW, subscriber since 1978.

I hate this app

Ive subscribed for over 20 years and was excited to have access to all the back issues as Im not a hoarder and dont save them, however, this app doesnt allow that. I get stuck in an endless loop of "this account is already registered. Please provide your billing address/account number/email and password" interchangeably, but each takes me back to the instruction to try a different method. Im frustrated and customer service is no help, either. Im really disappointed. Obviously none of the developers pay attention to any of these reviews or these issues (experienced by so many people) have not been addressed. Its practically useless.

Love it, works great, but ...

I wont give it a real star rating until they decide to use the entire width of the screen for content on iPad! Why on earth does Conde Nast continue to leave a giant chunk of white space on the left-hand side for a stupid "share" box when they could easily make it a button on the top title bar and get rid of the giant section of white space!

Hate it.

Terrible. As others point out, this App is a mess. As a subscriber I receive daily articles by email, but it counts how many "free" articles Ive read when the article is opened thru email so its necessary to go through the magazine site to read them. The magazine constantly crashes mid-article. Its ridiculous that Conde Nast cannot create a reliable online experience.

Terrible app, terrible Customer Care response

Why didn’t I read these reviews before I purchased my subscription? I am stuck with having paid for the subscription now, and really don’t want to go through the frustration of trying to get help from The New Yorker. So - I hope other people will read these reviews and not sign up for this mess.

Great app for the hamster in your life!

Enjoy going around and around in an endless circle? Have no desire to actually see any of the magazines content? Have both time and energy to waste? Congratulations, this is the app for you! Also, youre a hamster.

Crappy subscription management

Good thing content is stellar otherwise I dont see how the New Yorker would remain in business. Once you purchase a subscription (on Amazon at least) you have to CALL their subscription department to activate it. Really? In 2016? You have to call and speak with someone for a digital subscription???? Between the hours of 8A and 5P no less!!! Quaint articles: very cool. Quaint subscription management: idiotic.

Why cant we have voice over?

The voice over reads at an incomprehensible speed. Please guys the magazine is so great and the long articles would be so great to listen to. Pretty please?

Just awful

The inability to navigate through the New Yorkers app is mind boggling. That a major publication would have such a terrible online presence is shameful. I have a subscription, but even when Im signed in, Im asked to SIGN IN again, and that generally fails. Ill be reading an article when, for no apparent reason, the screen jumps to the table of contents. Whether theyre simply trying to protect their product or be all things to all people, I dont know the problem. All I know is the New Yorkers app is unstable to the point of uselessness.

Share Box Needs Work

Please get rid of that inelegant share box on the left hand side of every article. On my 12.9" iPad it leaves 2+ inches of white space on the side of every article that would be much better served by the content of your magazine. If you must keep the share function please consider moving it to the header as a small button. I want the content to fill up the entire page while Im reading it. Every time I open the app to read Im distracted by how much I hate that little box and all that white space I cant get rid of. This should be the best way to read The New Yorker, but I often find myself using reader views in web browsers.

Poor iPad Pro 12.9" support

Almost impossible to read the New Yorker with fuzzy text. iPad Pro has been out for 7 months, please fix the app for full screen size. This could be a great reading experience but instead The experience is terrible!

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